March 6, 2021

NTIS - airasia explores urban drone deliveries

Partner with MaGIC to launch Urban Drone Delivery Sandbox

CYBERJAYA, 6 March 2021 - Malaysian consumers can look forward to a new shopping experience as Teleport, the logistics venture of airasia Digital today partnered with Malaysian Global Innovation and Creativity Centre (MaGIC), the Lead Secretariat of the National Technology and Innovation Sandbox (NTIS), to launch the Urban Drone Delivery Sandbox and develop a long-term viability of urban drone delivery service.

The pilot project for the delivery of goods from airasia’s e-commerce platforms including airasia shop using automated drones is set to be carried out through a 6-month phased approach at the third National Technology and Innovation Sandbox (NTIS) test site in Cyberjaya. The service is currently at testing stage with two local drone operators VStream Revolution Sdn Bhd and Meraque Services Sdn Bhd.

The first phase of the project in Cyberjaya seeks to assess the capability, experience, approval process, deployment readiness and service expansion of the drone operators. The service will be deployed upon a successful trial phase and might be expanded beyond the sandbox environment.

As a national solution coordination and facilitation centre, NTIS provides a critical step by eliminating all or selected processes and/or regulatory requirements to accelerate the development of innovative solutions from the R&D stage to being commercially ready.

In realising this project, NTIS has been working closely with Malaysia’s sole technical regulator, Civil Aviation Authority of Malaysia (CAAM) to ensure the safety and security of Unmanned Air Services in urban settings meets the requirements and regulations as set by CAAM. This is to ensure that public safety remains the highest priority whilst facilitating technology advancement.

YB Khairy Jamaluddin, Minister of Science, Technology and Innovation said: “We are poised to be the frontrunner in the DroneTech industry, which is expected to generate USD127 billion by 2025. The global market size specific to drone package delivery was USD642.4 million in 2019, and is projected to reach USD7.388 billion in 2027. The drone delivery of goods can be expanded and scaled up beyond e-commerce, such as delivery of essential or medical supplies to areas that are rural, remote, or affected by natural disasters.

NTIS is happy to invite other drone tech startups to scale up by connecting them with regulators, telcos and other ecosystem players. Our role is to develop a more vibrant drone tech ecosystem, and this can be expedited with government intervention. The pandemic has presented us the opportunity to accelerate structural changes to the economy, in terms of digitisation, digitalisation, automation and robotics, and we must embrace that change to vault Malaysia towards becoming an innovation driven economy. We believe this strategic partnership between airasia and MaGIC will speed things up and signal the beginning of the nation's urban drone delivery revolution.”

Tan Sri Tony Fernandes, CEO of airasia Group said: ”airasia has been at the forefront of innovation since we were established 20 years ago. Today, we have disrupted the e-commerce industry with the airasia super app offering food, groceries, duty-free products delivery by our logistics venture, Teleport and more. As we are in it for the long-run, we are excited to be partnering with MaGIC to explore urban drone delivery - an innovative logistic solution that will ultimately improve efficiency and operational excellence as well as accelerate the pace of delivery in urban areas. Besides, drone delivery enables us to keep up with the ever growing demand for e-commerce and remain agile when facing a shifting economic landscape.

“Most importantly, this innovation will allow us to create new and high-tech job opportunities for Malaysians. The ability to pivot is part of our culture and while some are losing their jobs in aviation, we offer a second chance for them to build a new career with us through e-commerce. As a disruptive leader, we are ready to take on new innovative challenges and embrace the wave of Industry Revolution 4.0 to our advantage. The only way is up and we cannot wait to deliver your orders with airasia drones in the near future.”

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About airasia

​airasia is a leading travel and financial platform company in Asia Pacific. airasia started as a low-cost carrier, carrying more than 600 million guests to over 150 destinations regionally. The airline has been named World’s Best Low-Cost Airline by Skytrax for 11 years running. airasia has since embarked on a transformation journey to become more than just an airline, with the inclusion of hotels, holidays, activities and online shopping on the super app platform, integrated logistics through Teleport and digital financial services via BigPay. Follow AirAsia on Facebook (airasia), Twitter (@airasia), Instagram (@airasia), YouTube (airasia), Weibo (@亚航之家) and WeChat (亚洲航空).

About Teleport

Founded in 2018, Teleport is a venture under airasia Digital, building out the logistics ambitions for AirAsia. Teleport is on a mission to enable everyone - from single merchants to the largest companies - to move goods and e-commerce anywhere in Southeast Asia and beyond. It should simply work, like magic. For more information, please visit or our social media on Facebook, Twitter, Instagram, LinkedIn and YouTube.

About Malaysian Global Innovation and Creativity Centre (MaGIC)

MaGIC discovers and empowers technology startups and social innovators through creativity, innovation and technology adoption, and develops a vibrant and sustainable entrepreneurship ecosystem in Malaysia. Since its inception in 2014, MaGIC has provided its community of start-ups, investors and ecosystem players with capacity building programmes, market & funding opportunities and regulatory assistance that impacted more than 100,000 aspiring and seasoned entrepreneurs with overall value creation of RM1.9 billion. As an agency under the Ministry of Science, Technology and Innovation (MOSTI), MaGIC facilitates, navigates and enables the ecosystem with the mission of strengthening Malaysia’s position as an emerging innovation nation.

For more information on MaGIC, please visit

About National Technology and Innovation Sandbox (NTIS)

NTIS is a facility that allows researchers, innovators, startups and high-tech entrepreneurs to test their products, services, business models and delivery mechanisms in a live environment.

As a national solution coordination and facilitation centre, NTIS provides relaxations from all or selected processes and/or regulatory requirements to accelerate the development of innovative solutions from the R & D stage to being commercially ready. The Ministry of Science, Technology and Innovation spearheads the NTIS in which MaGIC is the lead secretariat.