At 31-year-old, Christy Ng is not in a rush to retire. The astute businesswoman, however, underscores that in order to 'survive' in the tough retail landscape, laying a solid business foundation is crucial. "Failure is very, very real. You cannot think that you will always be making money. You have to keep on improving." "My priority is to ensure this business is really sustainable even if I'm not around. That, for me, is the ultimate challenge as an entrepreneur."