Associate, Community Programmes – Marketing & Community Department



Service Level Agreement (SLA)

Solution Seeker

To execute community-based programmes and initiatives with the focus on the MaGIC Ecosystem Builders Programme (MEBP) as well as assist in the administration, procurement, documentation and preparation of summaries and reports on each of the events/ programmes/ activities undertaken according to the summary or report requirements set by the relevant stakeholders.

To support the development of entrepreneurial talent by catalysing creativity and innovation amongst ecosystem builders and community members through the structure of tiering and incentives.

To support the programmes and activities focused on developing early stage startups that include programmes and activities such as but not limited to Coffee Chat, Grill or Chill, Community Workshops and Startup Survival Series.

Solution Seeker
Solution Seeker

Job Requirements

  • Bachelor's Degree in either of the following fields: Business Administration, Marketing, Management, Communications, Event Management or other relevant qualifications.
  • Prior experience with community engagement, event management and partnership / stakeholder’s engagement would be an added advantage.
  • Min. 2-3 years of work experience in a similar role/ function.
  • People oriented, a quick learner and thrive on the excitement of a goal-oriented team
  • Fluency in spoken and written English and Bahasa Malaysia
  • Good communication and project management skills
  • Experienced in event management and event promotion
  • Experienced in community-based events and programmes
  • Basic knowledge of the startup ecosystem would be an added advantage
  • Social Media Skills would be an added advantage
  • Basic Microsoft Office skills and other office software

Solution Seeker
Solution Seeker


  • Engage and maintain healthy work rapport with partners, speakers, mentors, and judges (collectively addressed as ‘collaborators’) who are part of the programmes/ activities/ events;
  • Maintain consistent communication with programme participants (ie: ecosystem builders and startups founders) to obtain current and relevant updates on their activities, progress and challenges, which will be reported back to MaGIC stakeholders as part of update and programme improvement.
  • Maintain consistent communication with programme collaborators to obtain current and relevant information pertaining to activities and challenges as part of partnership improvement and value add initiative, as well as to disseminate programme/ activity updates via website, social media and newsletters.
  • Upkeep programme database of programme participants (ie: ecosystem builders and startups founders) 
  • Compile and update internal programme dossier, promotional materials, collaterals, etc. as required to be promoted to external stakeholders and partners.
  • Prepare execution details and proposals for the programmes/ activities/ events (e.g. proposed trainers/ speakers/ judges/ facilitators/ mentors, event timeline, event venue, sourcing for vendors/ suppliers, Letter of Partnerships, staff deployment and budget utilisation update);
  • Liaise with internal teams e.g. Marcomms and Digital Media team to publicise and promote the programmes/ activities/ events;
  • Source for programmes/ activities/ events participants via on-ground promotional activities, social media promotions, etc.;
  • Execute pre-event preparations e.g. liaising with trainers, speakers, prepare information packs, collaterals, freebies (give-away items), etc;
  • Communicate with vendors/ suppliers, handle events enquiry and ensure programmes/ events/ activities are executed according to budget allocated;
  • Assist in community engagement programmes and initiatives;
  • Assist in the event setup and preparations as well as dismantling/ removal/ safe keeping of event items efficiently;
  • Prepare post-event reports based on survey feedback from participants, trainers and programme / activity collaborators for the purpose of improvement and value add;
  • Recommend new partnerships or events opportunities;
  • Prepare weekly and monthly reports to track the performance metrics based on the template furnished by stakeholder(s) that would include but not limited to the number of programmes conducted, participant details, survey feedback, budget utilisation, number of partnerships undertaken, etc.;
  • Record issues and problems faced during programmes/ activities/ events and highlight to the Programme Lead/ Head of Department (HOD) for solutions;
  • Seek approval from HOD on budget required prior to each event execution;
  • Prepare event documentations such as Letter of Partnerships, MoUs, Memos, Purchase Orders (POs), etc prior to each event execution;
  • Keep track of budget spent for events/ programmes/ activities and follow up on payment from Finance Department;
  • Execute additional initiatives from time to time as agreed with HOD.

Solution Seeker
Solution Seeker


Malaysian Global Innovation & Creativity Centre (MaGIC)

Solution Seeker

MaGIC discovers and empowers technology startups and social innovators through creativity, innovation and technology adoption, and develops a vibrant and sustainable entrepreneurship ecosystem in Malaysia. Since its inception in 2014, MaGIC has provided its community of start-ups, investors and ecosystem players with capacity building programmes, market & funding opportunities and regulatory assistance that impacted more than 100,000 aspiring and seasoned entrepreneurs with overall value creation of RM1.9 billion. As an agency under the Ministry of Science, Technology and Innovation (MOSTI), MaGIC facilitates, navigates and enables the ecosystem with the mission of strengthening Malaysia’s position as an emerging innovation nation.