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Future of Work & Implications for Employees

Home / EVENTS

Future of Work & Implications for Employees

Entrepreneurs are confronted with many questions. Chief among them are no doubt:- how do we ensure customer satisfaction? how do we bring out the best out of our resources?Compounding these questions is the fact that as we enter the era of the Future of Work, the very notion of tasks, roles, jobs is changing. More and more, non-traditional forms of work are supplanting traditional contracts for service. This means HR management in its traditional sense is also being challenged.The simple conclusion is - entrepreneurs are expected to aim to achieve excellence in an unconventional world. This itself is a paradox. To stay ahead and provide satisfaction, as customers conventionally demand it, in a world that is increasingly becomingunconventional.This Talk will explore the concepts and linkage of employee engagement with the customer satisfaction and provide insights into creating an Engagement strategy for Startups.This talk will be divided into 2 parts - Part I (the Customer) and Part II (the Employee).AgendaTimeActivity05.00pmRegistration05.30pmIntroduction05.35pmEngagement & The Customer06.30pmEndWho should be there? Startups Entrepreneurs Founders Business owners Human Resources Managers

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Home / EVENTS

Future of Work & Implications for Employees

Aug 15, 2018 12:00 AM

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12:00 am

MaGIC (Malaysian Global Innovation & Creativity Centre)

Free Admission

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Entrepreneurs are confronted with many questions. Chief among them are no doubt:- how do we ensure customer satisfaction? how do we bring out the best out of our resources?Compounding these questions is the fact that as we enter the era of the Future of Work, the very notion of tasks, roles, jobs is changing. More and more, non-traditional forms of work are supplanting traditional contracts for service. This means HR management in its traditional sense is also being challenged.The simple conclusion is - entrepreneurs are expected to aim to achieve excellence in an unconventional world. This itself is a paradox. To stay ahead and provide satisfaction, as customers conventionally demand it, in a world that is increasingly becomingunconventional.This Talk will explore the concepts and linkage of employee engagement with the customer satisfaction and provide insights into creating an Engagement strategy for Startups.This talk will be divided into 2 parts - Part I (the Customer) and Part II (the Employee).AgendaTimeActivity05.00pmRegistration05.30pmIntroduction05.35pmEngagement & The Customer06.30pmEndWho should be there? Startups Entrepreneurs Founders Business owners Human Resources Managers

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